Can I use Text Messaging Assistant with any Smartphone?

Text Messaging Assistant and Bluetooth® text-to-voice technology requires a compatible smartphone. Please see to see if yours is compatible.

I'm having trouble using my iPhone® to listen to incoming text messages.

After the initial connection of the iPhone®, find your vehicle’s Bluetooth® name (e.g. My Q50) under the Bluetooth® option in the Settings menu on your iPhone®. Selecting the (i) icon will display an option for "Show Notifications". Turn this ON. Disconnect and reconnect the iPhone® with the vehicle by either turning Bluetooth® off and on again on your phone or turning the power off and on again on your phone. Incoming text messages should now be received by the vehicle.

I'm having trouble sending and receiving text messages through my Infiniti InTouch™ system. What should I do?

Please visit to determine if your smartphone is compatible with this service. If it is, we recommend the following: after pairing your compatible device, a pop up message for "MAP request" may display. Check the "Don’t ask again" box and press "OK". You may also see a "Contacts request" pop up message for phonebook access. Allow access to enable the Text Messaging Assistant.